Job Information
KIK Consumer Products OTM Business Systems Analyst in Lawrenceville, Georgia
We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes, Pools, and Cars.
We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 20 North American manufacturing facilities. We also operate globally in Europe, Asia, UK, Australia, New Zealand, and South Africa. We are known by our portfolio of over 40 brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals, and Prestone® and Holts® automotive performance chemicals. We are also the #1 producer in North America for store-brand (“private label”) bleach and a leading private label provider of laundry detergent and additives, dishwashing products, general purpose cleaning and other home care products.
Our global team of over 2,500 employees drive our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.
Your Role at KIK
The OTM - Business Systems Analyst position is part of the Logistics & Freight Pay team. The incumbent engages directly with business users, process owners and management. This role is responsible for managing business process changes, implementing new system solutions, delivering functional specifications, configuration, testing, user manuals and training documentation and for providing business consultancy, change leadership and second level system support. The role will have a strong emphasis on front-line user facing support.
This role is based in Lawrenceville, GA but will have responsibilities for global locations with potential travel requirements of up to 10%.
What You’ll Be Doing
Provide consulting support within their functional area of expertise while actively seeking ways to apply system technology to business processes. This includes research and identification of enabling functionality based on customer requirements. Incumbents in this position are challenged to develop and maintain credibility and effective working relations with leadership, business users, process owners and fellow team members in a way that demonstrates an understanding of business problems, as well as IT/IS strategies, issues, and priorities.
Facilitate development of solutions that combine knowledge of particular business processes and issues, technological options, and process facilitation techniques.
Advise on options, risks, resource requirements, and impact on other business processes and system priorities
Proficient in troubleshooting real time OTM and integration issues between OTM and external application: SAP, JDE1
Manage and support the design, development, and administration of all applications and services within the OTM eco-system, related software tools and interfaces; including OTM helpdesk ticketing system
In addition to working on user tickets, the OTM Business Analyst will work on sprint tasks and deliver the tasks within the deadline.
What You’ll Bring
Bachelor’s degree in information management, Computer Science, or other business-related fields or a combination of similar education and work experience (preferred)
5+ years of functional and or technical analyst experience with OTM
Basic SQL skills and general knowledge of OTM table structures
Strong knowledge in areas of OTM Planning, Rating, Invoicing, BI Publisher, and FTI
Strong skills in User Interface Configuration (Screen Sets, Manager Layouts, User Menu, Manage User Access, etc.)
5+ years of experience in process design, data conversions, configuration, testing, support and troubleshooting
Knowledge of SAP, JD Edwards, Power BI is a plus.
Organized and task oriented. Ability to work on multiple initiatives and projects concurrently ensuring that timelines are balanced and resulting deadlines are met
Experience in a consumer-packaged goods, multi-location, global environment will be considered an asset
What You Will Get
KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.
We understand compensation is an important factor as you consider the next step in your career. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
About KIK
We create the products and brands that people trust to clean, sanitize, and protect their homes, pools, and cars. We are one of North America’s largest independent consumer product manufacturers with 20 North American manufacturing facilities. We also operate globally in Europe, Asia, UK, Australia, New Zealand, and South Africa. We are known by our portfolio of over 40 brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals, and Prestone® and Holts® automotive performance chemicals. We are also the #1 producer in North America for store-brand (“private label”) bleach and a leading private label provider of laundry detergent and additives, dishwashing products, general purpose cleaning and other home care products.
Our global team of over 2,500 employees drive our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.
Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity.
KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees on the basis of race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law.
KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.